Shipping policy

SHIPPING POLICY

 

 

1. Order Processing
Once your order is placed, it is processed within 1 to 3 business days. You'll receive a confirmation email with a tracking number as soon as your order ships.

2. Shipping Destinations
We currently ship to the United States and Canada.

3. Delivery Times
Our products are shipped directly from our partner warehouse, with estimated delivery times of 7 to 15 business days from the shipping date, depending on your location. These timeframes are estimates and may vary due to weather conditions or customs processing (particularly for deliveries to Canada).

4. Shipping Costs
Standard shipping is 100% free on every order, with no minimum purchase required.

5. Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package in real time.

6. Shipping Delays
While we do our best to meet the estimated timeframes, delays beyond our control may occasionally occur (customs, weather conditions, high order volume during holiday seasons). We appreciate your patience and remain available for any questions about your order.

7. Shipping Addresses
Please double-check your shipping address before completing your order. [Your store name] is not responsible for packages not delivered due to an incorrect address provided by the customer.

8. Lost or Damaged Packages
If your package appears lost or arrives damaged, contact us immediately at [your support email] with your order number. We'll work quickly to resolve the situation (replacement or refund, depending on the case).

9. Contact
For any questions about your shipping, contact us at [your support email].